Contact Us

We’re here to help

Contact AuraLoom Official for questions about products, sizing, orders, delivery, returns or refunds.

Contact information

Email: support@auraloomofficial.com
Phone: +44 7466 044987
Business address: 69 Friars Road, London E6 1LJ, United Kingdom

Customer service hours:
Monday–Friday, 9:00 AM–9:00 PM (UK local time)
Typical response: within 24 hours.

Helpful pages

When contacting us about an order, include your order number and the email address used at checkout. If you are reporting a damaged or incorrect item, include clear photos where relevant.

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